Speaker: Jeff Jarvis
I don’t know how many times it’s happened to me over the years. Someone asks me for something or says something to start a conversation but I respond poorly. Sometimes I’m not paying proper attention or I respond sarcastically or dismissive to what was said. Within seconds things turn bad. Feelings are hurt, tempers flare, or someone shuts down and I’m scrambling to smooth things over.
Have you ever experienced this? When something said or done in the first few seconds just wrecks things?
There are two lethal mistakes that Dr. John Gottman says leads to chronic relational problems. This situation represents one of them. We’re going to talk about them both on Sunday along with some potential fixes. We invite you to join us.
Because these days, wouldn’t we all appreciate better relational connection and not worse?
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